But you signed your license agreement! When an SAP instance is installed, it gets assigned a temporary license key that is good for approximately four weeks. Four weeks later your users get a message saying that the license has expired. If you open a problem under your R/3 installation number, SAP knows that the problem is going to deal with R/3 and not CRM, BW, etc.Ī few weeks later, SAP shipped your installation kits and you installed R/3. An installation number identifies a customer's SAP component. SAP sometimes splits existing products out to other divisions, so you may even be assigned a second customer number with new installation numbers assigned under that number. You also signed a license for KW? That would be another installation number. So, you signed a Business Suite license? Then you will be assigned an installation number for R/3, another installation number for BW, another installation number for CRM, etc. Once you sign your software license, each of the SAP components you purchase is assign an installation number. It uniquely identifies your company to SAP. This number is like any other customer number you assign your own customers, or that companies assign to you. When you become a new SAP customer, SAP assigns you a customer number.
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